Terms of Service
Last updated: January 15, 2026
Welcome to STL AI Solutions. These Terms of Service ("Terms") govern your use of our website saintlouisai.dev and our AI automation services. By accessing our website or using our services, you agree to be bound by these Terms.
1. Services
STL AI Solutions provides AI-powered automation services for businesses, including but not limited to:
- Customer service AI agents
- Appointment scheduling automation
- Review response automation
- Lead scoring and nurturing
- Document processing
- Voice AI solutions
The specific services, deliverables, and pricing will be outlined in a separate service agreement for each engagement.
2. Use of Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the website or servers
- Transmit any malicious code or harmful content
- Scrape or collect data from our website without permission
3. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of STL AI Solutions or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
For client engagements, intellectual property rights for custom-developed solutions will be specified in the service agreement.
4. Client Responsibilities
When engaging our services, clients agree to:
- Provide accurate and complete information necessary for service delivery
- Grant necessary access to systems and data required for implementation
- Review and approve deliverables in a timely manner
- Pay agreed-upon fees according to the payment schedule
- Comply with all applicable laws regarding data handling and privacy
5. Payment Terms
Payment terms for our services are as follows:
- One-time implementation fees are due as specified in the service agreement
- Monthly subscription fees are billed in advance
- Late payments may incur additional fees
- All fees are non-refundable unless otherwise specified
6. Confidentiality
We treat all client information as confidential. We will not disclose your business information, data, or trade secrets to third parties except as required to deliver our services or as required by law. Similarly, clients agree to keep our proprietary methods and pricing confidential.
7. Data Protection
We implement appropriate security measures to protect client data. However, clients are responsible for:
- Ensuring they have the right to share data with us
- Obtaining necessary consents from their customers
- Complying with applicable data protection laws (including HIPAA if applicable)
For more information, please see our Privacy Policy.
8. Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that:
- Our services will meet all your specific requirements
- Our services will be uninterrupted or error-free
- Any specific results or outcomes will be achieved
AI systems may occasionally produce unexpected results. We work diligently to optimize performance but cannot guarantee perfection.
9. Limitation of Liability
To the maximum extent permitted by law, STL AI Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless STL AI Solutions, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.
11. Termination
Either party may terminate services as specified in the service agreement. Upon termination:
- Client access to AI systems will be revoked
- Client data will be returned or deleted as requested
- Outstanding fees remain due
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of St. Louis County, Missouri.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on this page. Your continued use of our services after changes constitutes acceptance of the modified Terms.
14. Contact Information
If you have questions about these Terms, please contact us:
- Email: info@saintlouisai.dev
- Location: St. Louis, Missouri